Pivotal Homes Reviews

Client Testimonials

Pivotal Homes completed our brand new home in June of this year. We expected this process to be long and daunting however our home was completed within 4 months of the start date and to a standard then even impressed our building inspector (he said that this was the best build he has seen in a very long time!!!). We are also impressed with Alyssa she was lovely and answered every single email that I sent asking for information within a day sometimes even in 10 minutes!! We both highly recommend Pivotal to anyone looking for efficient, quality and above all the best service you can get. A+++++

Thank you

LUKE & CLAIRE BAILEY

We would like to take this opportunity to thank everyone at Pivotal Homes from the Office Staff to the Onsite Personnel for making our Building Experience with you a truly seamless process from Start to Finish. From the initial consultations to the final completion the Customer Service and the Quality of the final Product was exemplary. We will definitely use you again in the future.

DAVE & BIANCA POTTER

Pivotal homes have just completed building my investment property with outstanding quality and finishes. As I live in a different state to the builder it was great of Pivotal to take photos of the property at the different stages of being built so I could see how they were progressing. Alyssa and the team at Pivotal responded to any enquiries or issues I raised in a prompt manner and provided updates back to me on a regular basis. As part of the building process I made some changes to the original plans and Pivotal were more then happy to accommodate the changes I requested. I would not hesitate in recommending Pivotal Homes to anyone who is looking at building any new property.

STEPHEN SMITH

Thank you for being so professional and on time with everything from before the build to after. It has been great dealing with everyone in the Pivotal Homes team and the communication has been fantastic. We are so happy with the final product and will definitely be recommending Pivotal Homes for any future builds!

VANESSA DICKSON

In December 2016 we signed a contract with Pivotal homes to build a new investment property. The home was started on time and completed in the time the builder estimated. The Pivotal homes staff looked after the build and kept us up to date with progress via photos on the web site. The build was very smooth.

All aspects of the build were very easy. The quality of the build was as we expected. I am a registered builder in Victoria and was very impressed with the Pivotal Homes service.

MICHAEL BYRNE

Thank you to Pivotal Homes and the team for making this dream of ours become a reality.

Building our new home through your assistance was a wonderful experience, and we highly recommend your company. My partner and I managed to get through the whole process without any stress or worry as you were always just a call away, happy to answer any and every question we had regardless of how big or small it was. Your professionalism and prompt action puts you ahead of the others and we will surely recommend you to our friends and family who are also planning to build their dream home.

Thank you again to everyone at Pivotal Homes for their incredible work, we couldn’t be happier.

DEBORAH AND ROSS

I would highly recommend Pivotal Homes as a reliable construction company to build an investment property. All the staff were friendly, helpful and professional in all aspects of their dealings with me.

Any queries regarding the building process were answered to my complete satisfaction and very promptly. I was very happy with the customer service provided throughout the building process and I was very impressed with the final product.

Their attention to detail in the interior and exterior of the building made the difference in the investment property, the difference between a building that is not just a house but something you can call a home.

The experience was a very positive one and I would not hesitate in using them in future projects.

PAMELA MARTIN

I have been very impressed with the professionalism of Pivotal in delivering our new property, the quality and finish both inside and out has far exceeded our expectations.

I will be using them again in future projects.

BOB CUNNINGHAM

Thank you for the final pictures of our completed house. It has been a great experience watching our house being built from such a long way away.

Eugene and I were very pleased with the quality and workmanship of the home when we inspected it last Wednesday.

Thank you again.

JULIE & EUGENE BONGIOVANNI

We have found Pivotal Homes to be a very reputable company, building three investment properties for us.

The Pivotal Homes service is customer focused and they have the ability to keep building schedules on-track. At every stage of the building process, Pivotal Homes kept us informed. If we had any queries, the Pivotal staff have responded immediately both professionally and efficiently.

We have no hesitation in recommending Pivotal Homes to any prospective client. You will find that Pivotal Homes works for you.

HELMUT & JILL GEIBLINGER

When it came to building our investment homes, quality and service were of paramount importance.

Pivotal’s offer was competitive, with a “hassle free” level of service, allowing the journey through the selection of the pre-designed dwelling pleasant, resulting in a collaborative building project.

The ‘behind the scenes’ planning and construction process undertaken by Pivotal was extensive, employing experienced builders, good workmanship, followed by a smooth transition to the final complete quality product.

We give a lot of credit to the Pivotal people for their willingness to invest their time and energy with us regarding all matters prior to, during and after completion of construction.

A great experience with the satisfaction of knowing that we have a well constructed home from ground up, as well as being something we are proud of.

CAROL & MALCOLM DAVIES

We would like to highly recommend Pivotal Homes to anyone interested in building a house as we found them to have a very high standard of work and also found that being able to look at all the stages of the building process on the net a great source of enjoyment.

Pivotal Homes were very easy to deal with both over the phone and also by mail. We further iterate that anyone contemplating building should not look any further than Pivotal as their work is beyond compare and their products are excellent quality.

DAVID, KERRY, MICHAEL & TODD MUNKMAN

We would like to thank the staff at Pivotal Homes for a very professional service to us throughout our mutual association.

We are extremely happy with the house that Pivotal Homes has built for us.

The end product was neat and very well presented to us. We were continuously informed of proceedings throughout the building of the house which gave us a lot of confidence.

Our house was built in good time without any hitches.

The Pivotal Staff were always polite and helpful, right down to the practical inspection where we met the builder who was equally as pleasant and helpful. In fact, we felt we were in excellent hands at all times.

Thank you.

CYNTHIA & DOUG RUTTER

We would like to take this opportunity to thank the staff at Pivotal Homes for their professionalism and the willingness to help, during the building of our interstate investment home.

This was a daunting venture for us, however the staff were very approachable, happy to assist, and provided practical recommendations with issues or changes that we proposed during the construction phase.

The fact that we could view photos at the different stages, gave us peace of mind, there were no unforeseen surprises, and the end product exceeded our expectations.

We would have no hesitation in recommending them to our friends and would certainly be prepared to use them again.

LES & CAM HOWARD

We would like to say how pleased and impressed we are with Pivotal Homes in the construction of our two properties.

Everything that we were promised and more was delivered on time and to our complete satisfaction.

Pivotal Homes were completely professional, courteous and efficient in all aspects of the building process and also the public relations side of things. My wife and I were away when the properties were being built and could not check on their progress, which was a concern for us. However, on our return we were both impressed with the high standard of construction and finish both inside and out.

All estimated construction schedules were completed on time and there was no stress on our behalf wondering how things were going while we were not there to keep an eye on proceedings. When we inspected the completed properties we were extremely happy with what we were presented with and both agreed that we would build with Pivotal again with no hesitation whatsoever.

We were always kept informed at what stage building was at and also when the payments were due.

We highly recommend Pivotal Homes to any prospective clients who expect a quality home delivered stress free.

MAL & WENDY STEWART

When I received your letter asking for testimonials, I nearly put it aside with all the other when I get a moment items. But as it surfaced again I thought it was a really good opportunity for us tell you and others how happy we were with our first dealings with Pivotal homes.

When dropping into your office unannounced whilst on holidays on the Gold Coast we were warmly welcomed, wonderfully treated and openly invited to sit down with the owner for a chat about how Pivotal Homes do things. And you really do what you say you are going to do.

Once we got started on the project there were few delays, quick responses to questions and any problems quickly sorted. The ground staff, contractors and office people all worked very professionally.

We have friends doing similar things who said it was “too hard, too many hassles. We’ll never do it again”. Well all we can say is that they should have used Pivotal Homes. We were completely satisfied with the experience, the communication, the time frames and finally the excellent build quality.

We will recommend Pivotal Homes to anyone who’s willing to listen.

Congratulations on a business the builds quality in the their people, their word and a great product.

We are very happy Pivotal Homes customers.

DARREN & VIKKI SILVESTER

We were impressed with the standard of the building. Our Independent building inspector even commented on the house being one of the best he had inspected.

Access via the website to watch the progress of building was excellent, especially as we were located interstate.

There were no hassles and I would recommend Pivotal Homes.

PATRICK & DEBORAH CHAPMAN

We have been more than happy with our dealings with Pivotal Homes, especially as this has all happened remotely with us being in Canberra and our new investment property in Caboolture.

Photo updates on the Pivotal website were a real bonus. We have found Pivotal Homes to be most efficient in our dealings with their office staff, but above all the property was completed in the contracted timeframe with no dramas to speak of. The property was tenanted the same day of the handover!

The tenant loves the house and we love the fact that it was all so easy. We would be happy to pursue another investment that involves Pivotal Homes.

ZOFIA & SIMON GAINEY

We would like to thank Pivotal for a lovely new home (Investment Property).

Many years ago we looked into a new home and with all the extras we had to add before moving in, we ended up buying an older one where we just moved straight in. But with Pivotal Homes you do just that! Move straight in with carpet, tiles, blinds, turf yard and fenced etc.

Top job done by all and help when we needed it as being first time investors.

Thanks again Pivotal Homes.

KEVIN & VERONICA YATES

We’ve been very happy with the entire process and outcome of our recent investment home project with Pivotal Homes. The communication was timely and professional, the completion time was great and the build quality was excellent.

Thank you Pivotal for a painless and hassle-free experience with this turn-key project.

We are happily recommending Pivotal Homes to anyone interested in purchasing a new investment property. We will certainly be calling on you again when we are ready for our next one.

TREVOR MOGG

All our dealings with Pivotal have been excellent.

The staff at all levels have been thoroughly professional and at the same time friendly and reassuring, making the whole building process a calm and stress-free procedure.

The range of interior design features was excellent and the selection process simple. We were thrilled at the quality of the finished product, which exceeded our expectations.

Even the progress payment system was easy! We have built many homes in the past, but working with Pivotal was by far the least demanding experience we have had.

MIKE & LYNN MURRAY

We are writing to you, primarily to congratulate you upon the very high standards that you have set upon your workforce and the quality of your finished homes.

We moved into one of your newly finished homes on the 25th June 2009 and we are amazed at the care and attention to detail that your workforce have lavished on our home.

We would also like the congratulate your team of “Brickies” headed by Steve, who worked on the home next door to us at number 10 Pumello Court. The way that these four men conducted themselves and the respect that they showed towards my wife and to myself, whilst working and cleaning up after themselves, is surely a credit to you and your company.

We feel very privileged to live in a Pivotal Home and will not hesitate to recommend Pivotal to any one having a home built in the future.

REG & BERYL LEES

My name is Colin Thompson and I live in Melbourne. We had the opportunity to look at Pivotal Homes with the view of purchasing one for investment purposes. We were very impressed with the finish and use of fixtures and fittings.

After our viewing we decided to purchase a land and house. From the outset we were given comprehensive details on the whole building process. We were continually updated with information and helped along with the process by the staff.

Once the building started we had our own site on the internet and were updated with pictures of the house throughout the building process which was excellent.

Paperwork continued to come and the payment of the different stages was always sent promptly.

We are very pleased with the finish of the house it looks great and the appliances and the overall professional job has enabelled us to rent the property in very quick time.

Thanks very much to the staff that looked after us particulay considering that we were in Melbourne.

We would certainly choose Pivotal again if we decide to purchase another property.

COLIN THOMPSON

We are most impressed with many facets of our first investment property by Pivotal Homes. We built a dual occupancy property and were delighted with the quality and appeal of the standard inclusions, such as the
2-pac kitchen cupboards, stone benchtops, stainless steel appliances including dishwasher, fans and A/C.

The colour schemes offered are perfect for investment properties and would appeal to many potential tenants.

Through our build process we always found the staff at Pivotal Homes to be prompt and courteous in answering any questions and queries we had. Many thanks to Courtney in the office and to Keith, our Building Supervisor for your Customer Service. Your efforts certainly take the stress out of building!

We would definitely recommend Pivotal Homes to potential clients and wouldn’t hesitate to build our next property with you!

KEVIN & SHERIN CHAU

We inspected our two Pivotal homes the other day and were very impressed with them both.

The homes have been completed quickly and to a very high standard and it’s obvious that quality fittings and fixtures have been used as they give the home a classy look that is a step above others we have seen.

Please pass on our appreciation to all involved in the building process and thanks for keeping us in the loop with your regular emails and helpfulness.

I have also passed on the info to our agents that we are very pleased with Pivotal and apparently we are not the first to tell them this.

If the opportunity comes to build again, we want another Pivotal home!

PETER & JOAN VINCENT

I signed contracts for an investment property with Pivotal Homes, having never heard of them and I was dubious as a result of the negative stories you can hear about builders. The property is now completed however, and Pivotal Homes certainly exceeded my expectations!

The property was completed within the correct timeframe which minimised my interest payments without income, and I was delighted with the quality fittings and overall finish! The property was easily tenanted within 3 weeks of handover. They offer an excellent online viewing gallery that allows you to track the progress of your property with photos, this is a valued tool for owners like myself that live interstate or a fair way from the building site.

The staff in the office and out on the building site are caring, responsible and always provide prompt responses to questions and valuable information about your property.

Pivotal Homes truly did do an absolutely great job and should be very proud of their final product and service. I will certainly approach them again if I’m looking to build another investment property!

JILLIAN THOMPSON

I would like to thank Pivotal Homes with such a great product with great service and speed at which it was delivered with exceptionally high standard, could not be more happier thanks Pivotal, fantastic!

FRED PATTISON

We would like to take this opportunity to express our sincerest thanks and gratitude to the team at Pivotal Homes for making this build a pleasure.

During the construction phase Pivotal Homes provided us with excellent customer service and kept us highly informed throughout the entire building process. The gallery section displayed each phase exceptionally and the quality of pictures is superb.

Being interstate (NT) during this build was not an issue at all and since completion Pivotal Homes has also been very helpful with the rental aspect of the property.

It has been a wonderful experience and we will defiantly consult Pivotal Homes for our future properties.

ADRIAN & LOUISE

Thanks you all so much for the hard work and attention to detail in the completion of my home.

Having been through the home on Friday, I am over the moon. Thank you.

DAVE BECKER

It is true that people feel safer and more comfortable when dealing face to face, especially with regard to building an investment property when that property is located in Qld and you are domiciled in Canberra!! Although restricted to email and phone contact, Helen and I would like to express our appreciation as to the highly professional manner in which Pivotal Homes went about the task at hand, with constant updates and advice from start to finish.

Whilst we all expect professionalism from business organisations that we have engaged it is rare that the personal touch not only matches but exceeds expectations. On that note we extend a personal thank you to Courtney for her assistance.

We have no qualm in recommending Pivotal Homes when you are considering a quality and professional builder.

IAN & HELEN JONES

Our experience with Pivotal Homes has been a complete pleasure from start to finish.
Everything was handled extremely professionally and any questions we had were answered promptly and clearly.

We were impressed with the service and hope to engage Pivotal in any future construction projects we may be involved in.

KEVIN ROBINSON & VANESSA JONES

As first time property investment owners it was a blessing that we chose Pivotal homes, not having a background in building, or properties, it was a relief to know that our investment was in the hands of professionals.

The progress reports and communication was outstanding and being able to view our property being constructed online meant that we could see for ourselves the house being ‘created’ from the slab to the final product. Being able to access online development meant that we were able to share this moment with our families who were also keen to see our house being built. This was probably my favourite feature, as we live interstate it was uncertain exactly what we had ‘signed’ ourselves up for, but the transparency with which Pivotal conduct themselves was reassuring to say the least. We did however make the trip to QLD upon completion and handover and were blown away by the finished product.

We feel that Pivotal have created a truly beautiful and professional home in what felt like a matter of weeks. We would certainly recommend Pivotal to anyone looking for a quality built home, and professional and courteous service.

NATASHA PIRINI & ANTOINETTE STEINER

Having an investment property built was quite a daunting project for us back when things started but the support you, Steffen and others at Pivotal provided meant that everything unfolded with a minimum of stress.

We were really thrilled to see how the property had come up.

The quality of fittings and finish are outstanding and importantly prospective tenants have been impressed enough to apply very quickly.

We thank you for your patience and professionalism when dealing with our questions and requests.

That was really appreciated and we hope to work with you folk again in the not too distant future.

TREVOR & JOANNE MARETT

Building an investment property through Pivotal Homes has proved to be a simple and very efficient process.

Some aspects of their service which I found particularly helpful are the online access to photos of the property at each stage and that every invoice came complete with the information I needed to provide my lender.

The finished product looks great with all of inclusions that make the property a quality rental proposition.

NIGEL GREENWOOD

I currently work for a Finance/Property Investment Company and have met and dealt with many builders, however the professionalism and courteous manner that I had received from the staff at Pivotal Homes was so outstanding that I decided to build a personal investment property through them.

It was very easy to monitor and watch the construction of the house from the client login details provided, however when I saw the completed property in person I was amazed at the end product that I received as it far exceeded my expectations.

As an investor its hard to hand over control of something that costs so much financially and emotionally, however it became apparent in the early stages of the build that I could let go and trust Pivotal Homes. The communication and friendship and genuine care in which I felt from Pivotal staff was so fantastic that I would highly recommend them to family and friend.

Thank you Pivotal.

NICOLE LANGMAN

Hi All!!

Just like to say what a terrific building experience we had… You guys made everything very easy for me, highly recommended & appreciated. Keep up the good work to every body involved…

Thank you kindly and looking forward to dealings in the future…

MICHAEL CHAMPION & FILIPPO CAMPIONE

It is our privilege to personally thank all the team at Pivotal Homes as we have experienced a wonderful outcome for our investment property in all features, from start to finish your professionalism was outstanding and the presentation of our property was first class, we would not hesitate to recommend Pivotal Homes to family and friends, once again thank you all for the wonderful experience.

ROBERT, HEATHER & BRETT FRASER

Dear Courtney and the team at Pivotal Homes,

Thankyou for helping us build our first investment home! Your customer service has been excellent. I appreciate your friendliness and professionalism.

We hope to do more work with you in the future.

MICHAEL & REBECCA O'DONOGHUE

My experience with Pivotal homes has been a pleasurable experience, I was at first very hesitant being new to building a home, but Pivotal and the staff made this extremely easy to be involved with. Whenever I had any concerns and questions I would contact Courtney at Pivotal and I received not only a friendly, professional person to discuss these, the response was immediate and nothing was too much trouble.

My home was built in the advised timeframe and all the paper work was taken care of by them, I had nothing really to do which is what I wanted. When inspected the house even though there were some minor issues, the house was immaculate and well built. The minor issues were dealt with immediately and with professionalism.

I am very happy with the result and would like to thank Courtney especially for making my experience an easy and pleasurable one.

I have no hesitation in recommending Pivotal homes to other potential investors.

Thank you Courtney and Pivotal for making this experience easy and pleasurable, you are indeed a professional organisation that looks after their clients to the end.

LOUISE O'NEILL

To the Team at Pivotal Homes,

We would like to “Thank You” for your efforts during our recent building project and to let you know that we would recommend your Company to anyone who is considering doing the same!

Your team is outstanding in their abilities to ‘get the job done’, above and beyond what their job was. We had a number of ‘hairy’, out of our control issues, thrown at us during our recent adventure of building an investment property that left us simply wondering if the gods were against us! Courtney’s professionalism and efficiency, well, we believe she deserves a medal! It didn’t matter what the issue, she had the answers to fix it!
A thank you, also, to Sarah and Brian for their prompt assistance through other frustrating moments – all was very much appreciated!

The finish of the house was fantastic and all credit to your building team for their great work.
We felt we were in very good hands and would not hesitate to engage your services again.
Wishing you all the best – hoping to one day be in touch again….

PETER & SARAH TOWNSEND

As ‘first time’ property investors, my wife and I had immense nerves. Living in Perth and never having even been to Brisbane, the location of our new home, made these nerves even worse.

However, the building process proceeded without hitch or delay and we found that we actually forgot all about it thanks to the organisation and administration at Pivotal Homes.

IAN & BEVERLEY EDWARDS

It was an absolute pleasure to work with Pivotal Homes.

I remember the days when building a house was regarded as a night mare experience – something to rather avoid if you can!

Having Pivotal Homes at the steer of things has been a wonderful and completely non-stressful experience.

My wife and I are particularly impressed with the highly professional way in which the building project has been conducted and the caliber and integrity of the people involved. We are extremely impressed with the workmanship and it is very clear that your company has access to only the best of trades people.

Evidence of that was the highly positive report we received from the independent building inspection done at completion.

Thank you for a job well done and thank you for the friendly service from everyone involved to make a potential “nightmare” a sweat dream!

OCKIE & ANNERINE BOSCH

I want to thank you and all the team at Pivotal Homes for making the purchase of our first investment property so simple and hassle free.

I really appreciated the communication throughout the process. It really made a difference to know at each step how it was going and what stage it was up to, (particularly since we were not in the area) and being able to see photographs of each stage on your web-site was great too.

JAN

Hi Natalie,

Sorry about the late reply but I wanted to delay my response to give any issues with the house time to surface. Having now waited approx. 4 months I’m very happy to say that I have heard of no issues with the house from my property manager.

It is a beautiful house (particularly the kitchen’s granite bench tops) and am very happy with the finish.

I found your service to be prompt, honest and extremely cost effective. All in all a great product at a great price.

CHRIS HORCHNER

Pivotal homes was a pleasure to deal with over the course of our property construction.

A particularly fascinating part of their service was the online viewing tool, where we could regularly see construction progress at each of the stages where photos had been uploaded online.

Being an inter-state investor this was an invaluable tool for watching construction progress!

I would recommend Pivotal Homes to anyone seeking a residential building company!

JAMES ZOCCHI

The customer service level I received from Pivotal homes (Natalie and gang) was highly exceptional. I believe I have never ever received such a level of service and professionalism before.

I have not inspected the investment property directly, however from what I see looks fabulous.

Main points:-
– Easy to deal with
– Efficient and Prompt response time
– Like viewing the progress via pictures you post.
– Timeliness of the progress.

Keep up the good exceptional service you provide. Look forward to dealing with Pivotal in the future.

DHIREN & RAMILA PATEL

This was the first investment home my wife & I had built & to say we were quite nervous was an understatement. You are always hearing “horror” stories about builders in the media & wonder if this could be you.

Nothing could be further from the truth when it comes to dealing with Pivotal Homes. From the initial contact to the finished product we were always faced with courteous, confident & professional staff. No enquiry from us was treated as trivial or an effort to answer & if the person we wanted to talk to was not available someone else was found to help us or we were contacted very quickly with the help we asked for.

The quality of the finished product was fantastic, a fact which showed up in the independent building inspection report that was carried out at completion. Only a few minor details needed to be fixed & these were taken care of with great expediency & attention.

The fact of having up to date photos of each stage of the project available online was a great innovation too.

We would have no hesitation in recommending Pivotal Homes to anyone thinking of building a residential property.

CHRIS & PAULINE BRANDT

My husband and I would like to thank everyone at Pivotal Homes for a lovely experience in entering the investment property market for the first time.

We were kept informed at every step along the way and everything was explained to us in easy terms so even we could understand.The staff were great and nothing was too hard.

Once again, we thank the staff at Pivotal Homes on their proficiently.

SUSAN & GREG NORTH

We would like to express our great gratitude to Pivotal Homes and the team, especially Anna Stevens and Sarah Allie, for helping us with our first investment property.

It has been a smooth journey and we have found that the service and quality of Pivotal Homes are of high standards.

We understand that ‘words of mouth’ is important and we would definitely recommend people to go to Pivotal Homes for their great services!

NAM & VINH NGUYEN

I would just like to say that all the team at Pivotal have been really informative and helpful throughout the construction process.

For us, buying into an investment property using a construction loan was a new experience, and the guidance provided by the Pivotal team was invaluable.

Everything flowed from start to finish. Thank you!

LISA & ALAN TSANG

I have found Pivotal Homes to be a professional organisation and have enjoyed dealing with the Pivotal team through the course of building our new house.

At all stages of the process I have received good communication and responsive service when I have had any questions. I have only had experience with two homebuilders in Queensland and although both have been positive, I would rate Pivotal as the better organisation both in terms of quality of output (documentation, photographs etc) and also in communicating well in advance as to what the next steps are.

As an out of state owner, this provided me confidence in the process and time to understand and respond as needed. My property manager has advised me that the quality of the building works is of a high standard and any issues have been minor and promptly resolved.

Thanks for your services over the past few months!

MURRAY McPHEE

I acquired my first investment property which was built by Pivotal Homes during 2011.

During the building period I’ve enjoyed a very positive, on time communication from the Pivotal Homes team.

They have answered all my queries with timely manner, I could view the building progress status through their website, the team was very professional and friendly and the house simply looks great.

I’m very pleased with selecting Pivotal Homes as the builder of my property. If and when an opportunity will rise again, I will be more than happy to use pivotal Homes again.

JACKOB TSABAN

I am greatly impressed with the professionalism in communication as well as building quality from Pivotal. From the beginning to the final handover I was kept informed of all the details, and answers were provided in a timely manner whenever I asked a question. I thoroughly recommend Pivotal to anyone thinking about building your dream home.

ROBERT TIONG

Being first time investors, it was important to us that the entire building process be as painless as possible.
The team at Pivotal Homes not only made it painless but were so accomodating and understanding of our needs particularly at the time of the practical completion inspection. Special thanks goes to Brian (site manager).

We are thrilled with the final product – the overall look and the quality of the finish is impressive. We would not hesitate to recommend Pivotal Homes to build your investment property.

MILLII & WIL

Our investment properties were only completed 3 weeks ago and I am already singing the praises of Pivotal Homes.

From Sarah, Gemma and Keith the building supervisor to all the trades people involved there was nil to complain about. Nothing seemed to be a problem, every time we asked a question we received an answer the same day. The quality and inclusions for the price we paid was outstanding value for money.

The photos after each stage of the building process are a great idea as it’s not necessary to have to drive out of your way to inspect that the work has been completed. I highly recommend that if anyone from another state is considering an investment property in QLD that they use Pivotal Homes. One thing for sure is I wouldn’t build another property without Pivotal Homes.

Thanks to everyone who had anything to do with the building of our investment properties.

JEFF & MAXINE STEWART

Hi Gemma & Sarah,

Michael & I cannot thank you enough for making our first building experience such a seamless one.

Your continual communication with us every step of the way, updating of photos of our house as it was being constructed on the website & patience with my endless questions has been so very appreciated.

As we live interstate, these small, but extremely things made an enormous difference to our experience. I know the first people I will be calling when we build again. Look forward to doing business with you again.

KAY & MICHAEL

Dealing with Pivotal Homes has been a pleasant business experience. Things are handled professionally and they are quite on the schedule. We have our investment property completed on time and up to the specifications.

HARI

I’m just dropping you a line to thank Pivotal Homes for a very Stress Free experience when building our investment property. Nothing has been too much trouble and we have felt well informed of progress at all times. I would have no hesitation in recommending Pivotal Homes to anyone considering building in Queensland.

Many Thanks,
Graham and Anne Gaunt

GRAHAM & ANNE GAUNT

Having a house build with Pivotal Homes has been a very pleasant, stress free experience. All of Pivotal’s staff have been very professional, providing the needed information promptly and delivering a quality service and finish to the house. We are very happy to recommend Pivotal to anyone considering building a home.

Thanks for all the help along the way.

Regards,
Di

DIANNE & JOHN PALMER

We would like to thank Pivotal homes for building our First investment property. The builders were always on time and were always communicating with us every step of the way.
Not once did we ever have to stress as the builders had everything under control.

At the end of the build before the property was handed over to us there was one tiny hiccup that we wanted changed. Pivotal were fantastic and got straight onto it with no questions asked to ensure we were 110% satisfied with the outcome.

We have no problems in recommending pivotal homes at all.

Many thanks and we both look forward to using pivotal Homes again in the not too distant future.

JOHN GRIFFIN & SANDI BUTLIN

My wife and I recently purchased an investment property with Pivotal Homes, the house was built on time with no issues, the quality was excellent and dealing with Pivotal was a pleasure.

We were so impressed that we are going to use them again for our next property, Happy Days!

DANNY & DONNA APPLETON

We would greatly recommend Pivotal Homes to anyone seeking to build an investment property.

There has always been good communication which has kept us up-to-date with everything that was happening, along with photos to view.

We were very impressed with the quality of the finished home, from earlier inspections, and then again impressed with our own home once it was finished.

JOHN & DEBBIE KUHL

May I commend you and your staff for the professionalism in the way you have gone about communicating with me on the progress and status of the construction of our investment property! I have been impressed by the way things have been handled right from the beginning and the quality of workmanship and the professionalism of Pivotal Homes is something to aspire to.

Thanks again and wish you all the very best for the future!

JAMES HEMETSBERGER

Making the decision to enter into the “investment” market was not made lightly, however the building process carried out by Pivotal Homes was remarkable!! There was never a point in the process that my husband or I wondered what stage we were at. We received emails when a product was unavailable and a substitute suggested. The website to follow the progress of the build (via photos) was really exciting and the photo collage provided at the final was tremendous. We were really pleased with the regular contact made in relation to when the final inspection was going to be carried out and the information provided and requested was very clear and precise and particularly helpful. Thank you Pivotal Homes.

SUE & DAVID THORNE

Pivotal Homes surpassed all our expectations. Thorough. Accurate. Precise and professional. Website pictorial of the property is excellent. Constant updates assures peace of mind.
The construction process was satisfying, with a natural progression ensuring early completion. It is rewarding to deal with Pivotal Homes. A company of extreme integrity.

Congratulations to everyone within the organisation and Thank you.

MARK & LESLEY LINTON

We have been nothing but impressed with the professional service we have been provided with from Pivotal Homes. As a first time customer we did not know what to expect and are 100% happy.

It has made the transition of building our investment property easy and we did not realise the extent of the information we would receive each and every step of the way. We look forward to further involvement with Pivotal Homes, when we are ready to add to our investment portfolio.

COLIN & JANICE MOUNTEY

I recently purchased and had my property built by Pivotal Homes. Having built properties before with other institutions it had become a custom that the process may not always be a smooth one. Pivotal Homes are by far an exception to that rule and exceeded all of my expectations in every aspect of the process and final result of my new home. So much to the point that I have taken the time to write this testimonial.

I was more than impressed with the superior customer service, attention to detail, effort and rapid response to ensure that all of my needs were met and any of my questions or queries were answered and / or resolved.

Working away on the other side of the country I thought that this would in some sense create a restraint. This however was not the case as Pivotal Homes were very more than attentive to my needs and constraints and on many occasions went far and beyond my expectations.

All of the staff at Pivotal Homes were not only very professional, courteous and friendly but were also very knowledgeable and passionate with their customer service and high standards.

My home was finished beautifully which was a real testament to the builders and building supervisor. I could see the care, pride and effort that had gone into my home, almost as though they were building it for themselves.

I have no hesitation and am already looking forward to building the next home with Pivotal homes. An amazingly finished and high quality home. Exceptional value for money and quality.

Thanks Pivotal Homes.

PHILLIP FARRUGIA

Many thanks to Pivotal for a thorough and professional job from start to finish. Everything went more smoothly than could be expected. The regular progress photos gave us great peace of mind and saved us having to make trips out to inspect. The level of finish in the home was excellent. Can’t wait for our next build.

ADRIAN & HOLLY

We built our investment property through Pivotal Homes. The house was built without any problems and although we live in a different state we were able to keep track on the house through the internet. The site was updated regularly with photos of our house, which we really appreciated.

Staff at Pivotal homes were always available to answer any question we had. I would highly recommend Pivotal Homes.

RAIMUNDO & DONNA BARRERA

Pivotal Homes built our Investment Property in Queensland and we were extremely pleased with their professionalism.

As we come from Victoria we are actually yet to see the house but our Investment Managers have assured us that everything is as it should be. The whole process was so easy for us, their website with access to our photos, so that we could see the progress stage by stage was fantastic. All paperwork was efficient and staff were friendly to speak to via telephone. Would highly recommend Pivotal Homes.

MARK & SHARON SALTER

I must say that I found Pivotal Homes to be a good firm to use for building an investment property over East bearing in mind that we are in W.A They kept us informed of progress all the way sending us photos of every stage of the building process, and getting back to us promptly to answer any Queries. I would definitely use them again if the opportunity to build another investment property arose.

FRED & PAT COLLINS

Thank you Pivotal Homes, my journey and decision to build with you has been of the up most enjoyable, stress free, smooth process. Thank you for choosing to have trust in me and helping me to create my dream in succeeding as a property investor! Thank you for your outstanding professionalism. I will be choosing Pivotal Homes for my next investment. I highly recommend Pivotal Homes. Thank you again.

STEVEN THOMAS

Pivotal Homes provided me with a high quality investment property at the right price. The service throughout all stages was fantastic and I was always kept informed. I was also able to access photos through their website to check on the progress of my investment property.

GEORGE THOMOLARIS

My name is Terry and I have just completed the building of my 2nd investment property with Pivotal Homes. I cannot speak highly enough of them as we have been updated and sent progress reports and photos from the very beginning and any questions we had were never a hassle. So on behalf of my family and I would like to say thank you and look forward to working together again if that need ever arises.

TERRY GARDINER

Thank you Pivotal Homes for a quick and stress free process. Living in Melbourne, it is always a concern when building interstate but with up to date photos and quick responses to emails I didn’t have any concerns and would definitely build with you again.

BEN & LISA ANSELL

Being a cautious person by nature, I had reservations entering into an investment of this size, but all my reservations disappeared as I observed a truly professional and passionate service from Pivotal Homes. Since my home has been completed, I’ve been avidly spreading the good word to all my friends. Great job well done, Pivotal Homes!

PAUL ZOON

I have found Pivotal Homes to be prompt, thorough and understanding of my inadequate understandings of the many processes involved in building investment properties at a distance. Always helpful and courteous, the staff have made this easy. Thank you, Pivotal Homes.

RUTH HARTCHER-O'BRIEN

We made the decision to build an investment property in Queensland. It is very important to have a reputable builder for this process. I had a look at the testimonials on the Pivotal Homes website. All the clients seemed very positive with their comments. This did allay our fears of building. Though you do hear of bad stories in this regard. We would like to congratulate Pivotal Homes in the way in which they communicated the process to us. The photos that are sent after each stage are exciting to look at as this is your house being built!
Thank you Pivotal Homes for a job well done.

GUY & AMANDA

I would like to take this opportunity to express my appreciation to Pivotal Homes and their staff for a wonderful building experience for not one but two investment houses.

I myself work in the building industry in NSW and was extremely impressed with the process from the moment we sign contracts to the day both houses were completed.

I believe the entire process was some 5 months for the first house with settlement before Christmas last year and 6 months for the second house with settlement taking place after the Christmas Shutdown period.

The quality of the finishes is second to none I would recommend Pivotal Homes to any person looking to build with them. I myself look forward to having an opportunity to building more homes with them.

SANDI & TRENT CUNLIFFE

Overall the experience that I have had with the team at Pivotal Homes has been a very classy and hassle free one. I was always kept up to date and well informed. My questions were always answered and answered promptly. The relevant documents and paperwork were always sent by post as well as email and excellently presented.

I’m very confident that all has been done to a very high standard thanks to Pivotal Homes and I thank you all for your efforts.

Thanks and I hope we get to deal with each other in the future with my other investment properties.

ANGELO ACCURSO

Being an interstate buyer I was a little worried and concerned about the risk of buying a house in another state. Pivotal Homes made my decision a lot easier and gave me the peace of mind that it would all be ok. Pivotal Homes were always easy to communicate with and were always willing to answer any questions I had. I would happily recommend Pivotal Homes to anyone looking to buy an Investment property. Fantastic builder and a great end result.

SCOTT WARREN

It was nice experiencing the home built by Pivotal Homes, the service was very good, the materials and items put in the house is reliable and we are amazed with the way it came out in the end. We are again thankful to all the Pivotal Homes team who put in the effort to do it. I want to say thanks, Merry Christmas and Happy New Year from Indi and Dilvars family.

INDERJIT & DILVAR

I experienced seamless service from start to completion with Pivotal Homes. They impressed me with their thoroughness, organization, & prompt courteous attention to all relevant matters. They could not have made the purchasing process any easier for me.

SYLVIA WERNICKE

Building an investment property is a daunting task at the best of times. Throw in it being your first investment and overseeing it from another state. The entire process was seamless thanks to the people at pivotal homes. No request went unanswered and they were nothing short of exceptionally with their help and advice at every stage of the process. I could not recommend then highly enough to people looking to build a quality, well equipped home.

JASON SMITH

Just a short note to thank you for the final Photo Brochure & Tax Depreciation Schedule for our new property.
Without ever seeing the site or the house first hand, we are very impressed with the speed and professional manner in which you and Pivotal Homes has taken us through the whole building process of our new investment property. It is a credit to you and your organisation. Thank you. I would happily recommend your Organisation to those who wish to engage you as a building company.

ROB & ANNIE BENSON

Thanks Alyssa. I really want to thank you for all your assistance during this process. You’ve been fantastic to deal with and handled my many and varied questions very patiently.

I went to see my little house last week and love it. The Pivotal builders have done a great job and I couldn’t be happier. Many Thanks.

RAEWYN DARLINGTON

Great friendly, timely and helpful service. Concerns always swiftly allayed. Couldn’t be happier with the service given. It is my first investment home and one that is on the other side of the country that I may never even see!

Thanks Pivotal team would happily recommend and use your services again.

PETER CAMPBELL

Pivotal Homes Reviews