CHRIS & PAULINE BRANDT
This was the first investment home my wife & I had built & to say we were quite nervous was an understatement. You are always hearing “horror” stories about builders in the media & wonder if this could be you.
Nothing could be further from the truth when it comes to dealing with Pivotal Homes. From the initial contact to the finished product we were always faced with courteous, confident & professional staff. No enquiry from us was treated as trivial or an effort to answer & if the person we wanted to talk to was not available someone else was found to help us or we were contacted very quickly with the help we asked for.
The quality of the finished product was fantastic, a fact which showed up in the independent building inspection report that was carried out at completion. Only a few minor details needed to be fixed & these were taken care of with great expediency & attention.
The fact of having up to date photos of each stage of the project available online was a great innovation too.
We would have no hesitation in recommending Pivotal Homes to anyone thinking of building a residential property.